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QpiAI India Private Limited

QpiAI Pro — Consent Notice

Data Processing Consent under the Digital Personal Data Protection Act, 2023

QpiAI India Private Limited ("Company" or "us" or "we") is committed to protecting your personal data.

This consent notice ("Notice") explains how your personal data will be collected, handled, stored, used, shared, disclosed and transferred ("Process" or "Processing" or "Processed") in connection with your usage of our platform QpiAI Pro ("Requested Service").

1. Categories of Personal Data

We may Process the following types of your personal data:

CategoriesData Elements
Personal Identification DetailsName, physical address, mobile number, email address.
Contact DetailsPhone number, email address, address.
Financial InformationYour bank account details, card credentials, UPI ID or any other payment information as disclosed by you for subscription or purchases on the Platform. All payments are processed through authorised third-party payment processors. We do not store your full card number, CVV, or other sensitive card authentication data on our systems.
Service DataDataset and Model Data: Datasets, files, and data samples uploaded by you for training, validation, and testing of machine learning models; trained model artefacts, weights, and configuration files. Pipeline Configuration Data: AutoML pipeline settings, hyperparameter configurations, feature engineering steps, and experiment configurations defined on the Platform. Experiment and Training Logs: Model training metrics, evaluation results, performance benchmarks, and training run history generated through your use of the Platform. MLOps Deployment Data: Model deployment configurations, inference endpoint definitions, model versioning records, and monitoring metrics. Integration Data: API tokens, access credentials, and user IDs from integrated data sources, cloud storage platforms, and enterprise systems authorised by you. Usage Metadata: Timestamps, frequency of pipeline and training executions, compute resource consumption, API call logs, and IP-based location data.
Online Activity InformationTimestamps, frequency of pipeline executions and model training runs, IP-based location data, and browser or device session metadata.
Communication DataRecords of our correspondence with you, your interaction with the Company (including chats, emails, telephone conversations, and grievances).

2. Purposes of Processing of Personal Data

We Process your personal data for the following purposes:

PurposeDetails & Use Cases
Provision of Requested ServiceTo provide you with and enable your use of the QpiAI Pro platform, including model training, experiment tracking, deployment, and MLOps pipeline management.
Platform Improvement & ResearchTo analyse aggregated and anonymised usage patterns to improve AutoML algorithms, pipeline performance, and overall platform capabilities.
Enforcement of RightsTo initiate legal or regulatory proceedings for enforcement of our rights or to defend against your claims.
Customer SupportTo provide you with customer service and to communicate with you through emails, chats, telephone calls, and other means.
Fraud DetectionTo take actions necessary for prevention and detection of fraudulent activity, account misuse, and unauthorised access.

Note: We may undertake the above activities either ourselves or through our affiliates or third parties such as vendors and service providers, in accordance with our internal policies and applicable law.

3. Data Sharing

We may disclose and transfer your personal data to the following entities for the following purposes:

EntityPurpose
Regulatory and Statutory AuthoritiesCompliance with legal and regulatory obligations.
Service Providers and Technology Partners (cloud infrastructure, compute providers, payment processors)Secure storage and management of personal data and model artefacts. Enabling Requested Services. Processing transactions initiated by you.
Legal and Advisory Professionals (law firms, auditors, and consultants)Addressing legal disputes or compliance-related issues. Audit, risk management, and advisory services.
Contact Verification AgenciesVerification of identity, authenticity, and contact details.
Courts and Dispute Resolution ForumsCompliance with legal notices or court orders. Resolution of disputes arising from the Requested Services.

Note: In certain cases, these entities that receive your personal data from us may also be legally required to give you a notice regarding their Processing of your personal data and to request your consent before they Process the same. We encourage you to read their consent notices and contact them if you have any questions regarding how they Process your personal data.

4. Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDPA), you have the right to:

  1. Access, update and review your personal data.
  2. Correct inaccuracies in your personal data.
  3. Request erasure of your personal data.
  4. Nominate another individual who may exercise your rights in case of your incapacity.
  5. Raise grievances.

To exercise your rights, please contact us at pro-support@qpiai.tech.

5. Consent Withdrawal

You have the right to withdraw your consent at any time by contacting pro-support@qpiai.tech.

Please note that our Processing of your personal data before you withdraw your consent will not be impacted. You should also be aware that if you withdraw your consent for us to Process your personal data for some of the purposes mentioned in this Notice, we may not be able to continue offering you the Requested Service. This could mean that the terms and conditions applicable to discontinuation or closure of your Requested Service will become applicable. Specifically, such withdrawal and consequent discontinuation of the Requested Service could also lead to consequent obligations or charges as applicable under the terms and conditions, or loss of benefits.

6. Grievances

If you believe that you have any concerns regarding how we Process your personal data, you have the right to let us know your grievances. Please contact us at the details provided below.

7. Contact Information

Name of the Authorised Person / Data Protection Officer: [To be designated]

Contact details: pro-support@qpiai.tech

If you are not satisfied with the resolution of your grievance, you may make a complaint to the Data Protection Board of India.

8. Acknowledgement of Consent

By providing your consent by ticking the checkbox, you acknowledge and agree to the following:

  1. That you have read and understood the contents of this Notice and consent to the Processing of your personal data as described herein.
  2. That you give your consent voluntarily, without any coercion or influence from the Company or any other person.
  3. That you will provide and ensure that the Company maintains accurate, updated, complete, and consistent personal data.
  4. The Company may Process your personal data for certain other purposes without your consent, where the law allows us to do so, such as enforcement of a legal claim against you or for the Company to make regulatory disclosures.

For more details about how we Process your personal data, your rights under the law, and our privacy practices, please read our Privacy Policy.

You can read this consent statement in your preferred local language by contacting our support team.